Candidate Communication from the Hub
Hiring managers can view the full email conversation with a candidate and send emails to candidates directly from the Employee Hub, without needing access to Salesforce.
Viewing and Sending Candidate Emails
- Open the Employee Hub in manager view and navigate to the candidate's application.
- Open the Communication section to see the full email thread with the candidate.
- Compose and send a new email directly from this view — it's added to the same thread visible in Salesforce.
Turning Candidate Communication Off
Admins can hide candidate communication from the Hub using the Hide Candidate Communication setting. This can be applied:
- Company-wide
- Per entity
- Per location
- Per department
- Per employee
When hidden, hiring managers no longer see the Communication section on candidate applications in the Hub, and continue to use the Salesforce Recruiting Inbox instead.