Introduction to Absence Management

Managing employee absences can help businesses ensure continuity and minimize disruptions in the workplace. It's important to have coherent policies, procedures, and systems in place to handle holiday requests or unscheduled staff leave.

The flair HR app and the Employee Hub help companies create an organized absence system that respects employees' rights while keeping operations flowing smoothly.

Depending on regional regulations, organizations need a framework customized for their specific country – with flair you have access to the tools needed to stay compliant at all times.

Viewing Absences under Attendance

To view absences in Salesforce, follow these steps:

1. Click on App Launcher

2. Type "attendance"

3. Click on Attendance

4. Click on Absences

5. Click on Select category to filter by absence type (e.g., Vacation, Sickness)

Viewing Absences in the Employee Hub

Employees see their own absences directly in the Employee Hub. Open the Hub and navigate to Absence in the side menu — the page lists past, current, and upcoming absences along with the option to request new ones.

Managing Public Holidays

Automatically Importing Public Holidays

flair provides a built-in public holidays database that allows you to automatically import holidays for your country and region.

1. Open the App Launcher and search for Calendars.
2. Create a new calendar of type PUBLIC_HOLIDAY.
3. Enable Automatic Calendar Periods on the calendar.
4. Define the Country, State/Region (if applicable) for which you want to import holidays.
5. Click Save.

The system will automatically populate public holidays for the next two years. These holidays will be updated automatically as new years are added.

Manually Adding Public Holidays

In some cases, you may need to manually add public holidays — for example, for remote workers who observe holidays from multiple locations.

1. Create or open a Location record and import the primary set of holidays.
2. To add additional holidays, navigate to the calendar's monthly view.
3. Click Add Period Manually.
4. Enter the holiday Name, Date, and whether it is a Full Day or Half Day.
5. Save the new holiday.

Customizing Public Holiday Calendars

You can customize your public holiday calendars at any time:

• Rename holidays: Click on a holiday entry to edit its name.
• Remove holidays: Delete holidays that don't apply to your organization.
• Add holidays: Use the Add Period Manually button to add company-specific holidays or observances.

Assigning Public Holiday Calendars to Employees

Public holiday calendars are assigned to employees through their Workload Templates. When setting up or editing an employee's workload, select the appropriate public holiday calendar to ensure the correct holidays are reflected in their schedule and absence calculations.