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Manage flair licenses

Manage Salesforce, Employee Hub, and administrator licenses for your organization. You can also transfer the integration-user role and control security alerts for license assignments.

Who can use this?

HR Admins in the flair HR app and Salesforce Admins who manage users, permission sets, and subscriptions.

Before you begin​

Understand flair license types​

flair uses these license types:

LicenseWho needs it
Salesforce licenseUsers who access flair features in Salesforce.
Employee Hub licenseEmployees who access the Employee Hub.
Administrator licenseUsers who administer flair.

Add Salesforce licenses​

  1. In the flair HR app, open HR Admin → Billing.

    Billing tab in flair HR Admin with active licenses

  2. Find the required plan. A blue corner identifies your purchased plan.

  3. Under Quantity, click +.

    License quantity control on the Billing tab

  4. Click Update Subscription. The additional license is added to your subscription.

    Update Subscription action after adding a license

Add Employee Hub licenses​

  1. In the flair HR app, open HR Admin → Billing.
  2. Under Quantity, click + to add an Employee Hub license.

New licenses are charged automatically through the end of your contract period. flair sends invoices automatically; no additional action is required.

Assign administrator licenses​

  • Give a user with Salesforce access the flair HR Admin License.
  • Give a user without Salesforce access the flair.force Admin License.

Transfer an administrator license​

  1. Keep the former employee or user record when you need it for historical or administrative purposes.
  2. Set the former employee's termination date to a date in the past. The administrator license is released for another user.
  3. Assign the released license to the new administrator.

Assign an integration user​

The integration user is the person who activates the Employee Hub. Although this is not a standard Salesforce role, the assigned user is required to maintain Employee Hub access. Transfer the role before the current integration user leaves your organization.

  1. Sign in to Salesforce as the new integration user.

  2. Click the setup gear.

  3. Select Setup.

  4. Open Administration → Users → Users.

    Users page in Salesforce Setup for a new integration user

  5. Select the new integration user.

  6. Under Permission Set Assignments, click Edit Assignments.

    Edit Assignments action for the new integration user

  7. Add Flair Manager and Flair Hub to Enabled Permission Sets.

  8. Click Save.

    Flair Manager and Flair Hub permission sets assigned to the integration user

  9. Open https://hub.flair.hr/_auth/salesforce.

  10. Click Allow.

    Salesforce authorization for the new Employee Hub integration user

Start employees with the Setup Assistant​

The integration user can prepare Employee Hub access from the Setup Assistant on the flair HR app home page.

  1. Use Add Employees to import employee details, including email addresses, into the Employee Hub.
  2. Click Enable the Employee Hub to activate the Employee Hub mobile app and web dashboard.
  3. Click Invite Employees to send sign-in invitations.
  4. Ask employees to open the invitation link and create a password.
  5. Optional: Click Enable Slack, and then select Allow. The flair app in Slack supports notifications, time tracking, and absence requests.

Cancel licenses​

  1. At least two weeks before the end of the month, email flair Support.
  2. State how many licenses you want to cancel.
  3. flair reduces the license count at the end of the current month. The next yearly subscription and invoice reflect the reduced amount automatically.

Troubleshooting​

Administrators receive license-assignment emails every 30 minutes​

When Monitoring Integration is active in flair HR Admin, administrators receive an email every 30 minutes after a flair license is assigned. Alerts cover licenses assigned to another user or to the administrator and help detect unauthorized assignments.

To stop or reduce the alerts:

  • Disable Monitoring Integration in flair HR Admin.
  • Restrict who can assign licenses by adjusting permissions.

We recommend keeping Monitoring Integration active for security. If alerts continue after deactivation, reply to the notification email or open a flair Support ticket.