Skip to main content

Send and manage Cheers

Use Cheers to recognize colleagues with a message, image, or video. This guide covers the Employee Hub experience and the Salesforce visibility controls.

Who can use this?

Employees use Cheers in the Employee Hub. HR Admins configure Cheers Visibility in Salesforce.

Send a Cheer​

  1. In the Employee Hub, open Engagement. The Cheers feed shows your sent and received Cheers.

    The Cheers feed in Employee Hub Engagement

  2. Click Cheer a Coworker.

  3. Select a provided image, or record a personal video message.

    Image and video options in the Cheer composer

  4. Select the recipient, and enter a short message.

  5. Choose whether the Cheer is public in the feed or only viewable by the colleague.

  6. Send the Cheer. It appears for the selected recipient with the chosen visibility.

View a received Cheer​

Received Cheers appear on your Employee Hub dashboard. flair also sends you an email notification.

A received Cheer on the Employee Hub dashboard

Comment on a Cheer​

  1. On a Cheer in the Employee Hub, open Comments.
  2. Enter a comment with optional emojis, links, images, or files.
  3. Press Enter. Your comment appears on the Cheer.

Configure Cheers Visibility​

On the Employee HUB Feature record in Salesforce, use Cheers Visibility to control celebration Cheers and video prompts.

Keep celebration Cheers private​

  • Force Birthday Cheers Private — delivers birthday Cheers from the birthday dashboard widget only to the sender and recipient. The composer replaces the visibility control with an explanation.
  • Force Congrats Cheers Private — keeps Cheers that use the default Anniversaries widget image private.

These settings prevent automatic celebration posts from filling the shared Cheers feed.

Hide the Loom video banner​

  • Enable Hide Cheers Video Banner to remove the Loom preview and Send a video from the composer. Celebration Cheers use the static image instead.