Engagement overview
flair Engagement brings together employee feedback, recognition, skills, and Company Announcements. HR teams manage features in Salesforce, while employees and managers use them in the Employee Hub.
Who can use this?
HR teams in Salesforce, and Employees and Managers in the Employee Hub. Available features depend on your organization's flair configuration.
What you can do
- Create and analyze surveys — use Engagement Surveys, eNPS surveys, and Smiley Check-Ins for selected employees, locations, departments, or teams.
- Send Cheers — recognize a colleague with an image or personal video, control visibility, and comment with text, emojis, links, images, or files.
- Define and assign skills — use yes/no or rated skills, employee self-service, and the Skills Matrix.
- Publish Company Announcements — target all employees or an Employee Segment, pin updates, attach files, and require acknowledgment.
Where it happens
HR teams create surveys, define skills, configure Cheers Visibility, and publish Company Announcements in Salesforce. Employees respond to surveys, use Cheers, manage skills, and read announcements in the Employee Hub.
Survey invitations arrive by email and appear on the Employee Hub Dashboard. Published announcements use enabled notification channels, including Slack, email, mobile push, and web push.
Start here
- Create and manage employee surveys
- Send and manage Cheers
- Create and manage employee skills
- Create and target Company Announcements