Skip to main content

Create and track Goals

Create company, team, or individual Goals and define how flair tracks their progress. This guide covers the basic Goal flow; the Development Framework controls advanced objective rules.

Who can use this?

HR Admins create all Goal types in Salesforce. Managers create team and individual Goals, and Employees create individual Goals in the Employee Hub.

Before you begin

  • An admin must assign Flair Advanced Development Manager to users who configure the Development Framework, Objective Time Periods, Objective Categories, or Achievement Scales.
  • Without this permission set, users cannot access the underlying objective configuration objects or select an Objective Time Period when creating a Feedback Cycle.

Choose a Goal type

flair supports these Goal types:

TypeWho can create itPurpose
Company GoalHR Admins in SalesforceRecords an organization-wide objective.
Team GoalManagers and HR Admins in the Employee Hub or SalesforceRecords an objective for a team or department.
Individual GoalEmployees, Managers, and HR Admins in the Employee Hub or SalesforceRecords a short- or long-term personal objective.

Create a Goal in Salesforce

  1. In flair HR, open EngagementGoals.

  2. Click New Goal.

    New Goal action in flair HR

  3. Select the Goal type.

  4. Set its status, such as On track.

  5. Assign the relevant Employees or Managers.

  6. Select a time period. A time period is required.

  7. Configure the metrics and visibility.

  8. Click Next.

  9. Enter a title and description.

  10. After you review the values, save the Goal.

Add Key Results

Key Results allow flair to calculate progress and update a Goal's status automatically. Without Key Results, the progress cannot change automatically, and a status such as Behind remains unchanged.

  1. While the Goal is in Draft, add each measurable Key Result.
  2. Configure the target for each Key Result.
  3. Publish the Goal. flair calculates progress as Key Result values change.
warning

After a Goal leaves Draft, you cannot change its configuration. If a published Goal has no Key Results, create a new Goal with the required Key Results.