Track employee training
flair tracks training through the Talent LMS integration, certificates, and skills. Courses and their content live in Talent LMS; flair imports the courses, enrolls employees, and keeps each employee's progress in sync. This guide shows where training data appears in flair and how to enroll employees and follow their progress.
HR Admins with the Flair LMS Manager permission set enroll employees and review course progress in Salesforce. Employees and Managers see courses, certificates, and skills in the Employee Hub.
Choose where to track training
flair has no separate training module. Pick the feature that matches what you want to record:
| What you want to track | Where it lives in flair | Details |
|---|---|---|
| Online courses, enrollments, and completion progress | Talent LMS integration: Courses and Employee Courses in Salesforce, Learning in the Employee Hub | Connect Talent LMS to flair |
| Completed training that ends with a certificate, including issue and expiration dates | Certificates in the Employee Hub and on the employee record | Create and manage employee certificates |
| Skills an employee gains through training, and gaps against their position | Skills, including skills granted by an approved certificate | Create and manage employee skills |
| Training progress and certificate status across teams and departments | Packaged flair Reports in the Training and compliance subcategory | Packaged flair Reports reference |
| Days employees spend away at training | An absence category with the Training classification on the Compliance tab | Classify absence categories |
Before you begin
- Talent LMS is connected to flair, and the employees are connected to their Talent LMS users. See Connect Talent LMS to flair.
- You have the Flair LMS Manager permission set.
Enroll employees in a course
- In Salesforce, open the App Launcher (⋮⋮ grid icon), search for
Courses, and select Courses. - Open the course.
- Click Enroll to course. The list shows employees who are connected to Talent LMS and not yet enrolled in this course.
- Select the employees, and confirm. flair enrolls them in the course in Talent LMS.
To enroll one employee in several courses instead, open the Learning tab on the employee record, and select the courses there.
Employees then take the course in Talent LMS. flair synchronizes progress every hour.
Review an employee's courses in Salesforce
- In Salesforce, open the employee record.
- Click the Learning tab. Employee Courses lists each course with its Status, Complete Progress, and Enrolled At date.
- Optional: To see every field, open a course entry.
To review enrollments for all employees, open the App Launcher (⋮⋮ grid icon), search for Employee Courses, and select Employee Courses. Each record holds these fields:
| Field | What it shows |
|---|---|
| Employee | The enrolled employee. |
| Course | The Talent LMS course. |
| Status | The course status synchronized from Talent LMS. |
| Complete Progress | How much of the course the employee has completed, as a percentage. |
| Enrolled At | When the employee was enrolled. |
| Completed At | When the employee completed the course. |
| Total Seconds | Time the employee has spent in the course. |
View training in the Employee Hub
Learning appears under Development and Team → Development only when you are enrolled in at least one course yourself. Learning and the Learning tab on a person's page are hidden when Hide Learning is selected for you in Employee Hub Features. See Customize the Employee Hub feature menu.
Open your courses as an employee
- In the Employee Hub, open Development → Learning.
- On the Courses tab, find the course. The table shows its Status, Completion (%), Total Time (Sec), Enrolled On, and Completed On values.
- Optional: To narrow the list, select a Status: Not Started, In Progress, or Completed.
- Click Go to course. Talent LMS opens the course.
Review your team's courses as a manager
- In the Employee Hub, open Team → Development → Learning.
- On the Courses tab, review the courses of the people you manage.
- Optional: To show one person's courses, select them in Employee.
To see one person's courses, open Team → People, select the person, and open their Learning tab.
Report on training in Analytics
- In the Employee Hub, open Analytics, and select Training and compliance in Categories. Managers find Course Completion and Expiring Certificates in My team, and every employee finds My Certificates in My data.