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Troubleshooting Developer Script Exception Emails

Salesforce sends automated notifications that can appear without requiring any immediate action. You don't need to do anything if you receive such a notification.

Understanding the Notifications

These notifications are also monitored by the flair support team. If any notification requires attention and might affect your organization, the support team will address it and notify you accordingly.

Example Scenario

This email is typically sent because a user attempted to perform an action (such as deleting a job) but did not have the necessary permissions—they only have read access.

All the information related to this incident is included in your email. If you receive a similar notification, you can:

  1. Identify the user who attempted the action
  2. Review the action they tried to perform
  3. Assign them the appropriate permissions if you feel it is appropriate

When Action is Needed

Most developer script exception emails are informational and don't require immediate action. However, if you notice:

  • Frequent exceptions from the same user
  • Exceptions related to critical business processes
  • Patterns indicating permission issues

You may want to review and adjust user permissions accordingly. If you're unsure whether action is needed, feel free to contact flair support for guidance.